Curriculum Vitae

EDUCATION

CUNY Queens College, ALA-accredited Masters of Library and Information Science 2012-2013
George Washington University, Bachelors of Fine Arts and Art History 2004-2008

WORK EXPERIENCE

New York City - Municipal Archives (DORIS)
Digital Programs Manager
2020-Present

  • Manage all aspects of planning and development for THELMA, the city's open source integrated digital platform, including user research, design and wireframing, software selection, and serving as scrum master for development
  • Analyze user studies, website analytics, surveys, and emails to determine development priorities
  • Supervise 11 staff digitizing, file naming, and creating metadata for millions of records, supporting their career growth through promoting professional development opportunities and civil service exams
  • Collaborate with department heads on best practices to move the archives forward as a research platform
  • Direct all cloud service provider practices and activities, including data remediation and storage
  • Research and determine technologies for use across all departments in the Department of Records and Information Services (DORIS)
  • Create and share documentation, visual workflows, project plans, evaluation measures, and reports for all levels of staff
  • Communicate regularly with senior leadership and IT on priorities, project statuses, blockers, and achievements

Queens College Graduate School of Library and Information Science Adjunct Lecturer
Spring and Fall 2018, Spring 2020

  • LIBSCI 732: Archives and the Shape of Material History
    This course introduces students to archival theory and methods of practice. Students learn the history of the archival profession and the relationship between archives, the historical record, and memory. Archival ethics, control, access, and political power are discussed at length. I developed the syllabus as an OER (open educational resource) course and engage students in considering the future of documentary heritage in the age of digital life and corporate ownership of social spaces. The course was conducted as a hybrid remote/on-site.

Whirl-i-Gig | Collective Access
Developer and Archival Consultant
2019-2020

  • Consulted with clients on metadata standards, best practices, digital preservation, data migration and data transformations into the Collective Access platform
  • Developed user interfaces in React.JS, PHP, CSS3, Bootstrap 4, and HTML5
  • Guided clients through project lifecycle from inception to launch and maintenance, managing project timelines, user research, workflows, expectations, deliverables, digitization goals, and metadata priorities
  • Developed functional requirements and specifications for new features and build functional prototypes
  • Wrote and maintained documentation for the open source community and internal teams
  • Conducted accessibility checks and updated client websites to federal accessibility standards

Documenting the Now (Shift Design Inc.)
User Experience and Web Designer
2015-2020

  • Developed branding, logo, and application design for all products, including the DocNow app, Catalog, Hydrator, and community archives platform
  • Employed human-centered and community-centered design approaches to ethically archive social media with user consent model features
  • Conducted interviews and surveys of archivists, journalists, academics, and content creators to determine needs
  • Applied ethical design and participatory design models in determining feature lists and design systems
  • Designed wire frames and prototypes in Sketch and InVision for team review and iteration on tools to collect and appraise social media
  • Participated in community workshops to develop digital heritage platforms in the Mukurtu CMS that are responsive to the needs of marginalized communities
  • Iteratively developed modular front-end development elements in HTML, CSS, and Javascript

metaLAB (at) Harvard, Berkman Klein Center for Internet and Society
Project Manager
2018-2019

  • Manage all aspects of design, development, and testing of Curricle, a course exploration tool for Harvard students
  • Engage in regular discussions with team on artistic explorations into the human experience of artificial intelligence
  • Create marketing and research materials and conduct outreach across disciplines and divisions to increase awareness of curriculum development and student agency in educational careers
  • Contribute to the user experience design and development of installations, exhibits, web interfaces, and events
  • Solicit collaborations and seek grants and funding opportunities for new projects

Harvard Library Innovation Lab
Summer Fellow
2018

  • As a fellow at LIL, I developed Social Humans, a label system created to address ethical issues in social media use by archives and academia. The process included market research, literature reviews, data analysis, persona development, rapid prototyping, testing and iteration. The project has been folded into the suite of tools developed by Documenting the Now, and will continue to be refined and applied with target communities through 2019.

ADM Design Consultant
(Self-Employed)
2016-2018

  • As a design consultant for information organizations, I work with libraries, educators, archives, governmental and non-governmental organizations, historical societies, and independent community groups to design projects, tools, websites, policies, and programs enhancing access to and diversifying the digital record. Clients include: the Federal Reserve Bank of St. Louis, the Seamen’s Church Institute, SUNY Maritime, Weeksville Heritage Center, and the Riverside African American Historical Society. Work includes user research, market research, usability studies, site mapping, wire framing, design prototyping, front-end coding, viability reporting, program development, assessment and implementation planning, exhibition design, data management and visualization, and project management.

University of California, Riverside Library
Web Developer and User Experience (UX) Designer
Sep 2014-Nov 2016

  • Served as project manager for all digital presences including the migration of library.ucr.edu from a homegrown CMS into Drupal, developing multi-instance WordPress blogs for targeted communications, implementing Confluence Wiki for organizational documentation, and developing digital exhibits
  • Conducted usability studies on 43 internal and external websites and applications, taking feedback into the iterative design process for continually enhanced services
  • Communicated with staff and campus through town hall-style meetings, presentations, infographics, and reports written as Chair of the Web Development Management Committee and DAMS Task Force member
  • Created workflows in Microsoft Visio; timelines, task assignments and agile iterative design schedules in Atlassian JIRA; designed wireframes, and sitemaps in Omnigraffle; created graphics in Photoshop and Illustrator
  • Collected user stories and requirements as part of a software re-engineering process to move from outdated technologies to a combination of enterprise, open source, cloud-based, and locally developed solutions
  • Researched, implemented, and extended plugins and modules in HTML5, CSS3, PHP, and Javascript for Drupal, WordPress, and Omeka sites in collaboration with software developers
  • Planned and taught technology workshops to students and staff, including creating lesson plans, SLOs, and conducting assessments of programs

City University of New York, Queens College Rosenthal Library – Special Collections
Archivist – Civil Rights and Institutional Collections
2012-2014

  • Normalized Dublin Core metadata and created EAD finding aids program , convertog 33 finding aids
  • Created and customized (HTML, CSS3, PHP, and JavaScript) open source Omeka, WordPress, and Ushahidi sites exploring the evolution of civil rights struggles
  • Processed institutional collections including the 100 linear foot Congressman Benjamin Rosenthal Collection
  • Trained and managed fellows, work-study students, and interns processing and digitizing collections
  • Worked with living donors to expand value of archival collections and encourage “living history” readings through workshops and public events
  • Collaborated with faculty across departments for curriculum inclusion and class instruction, including lecturing in undergraduate courses and conducting practicum sessions for graduate students
  • Curated “Civil Rights at Queens College: 50 Years Forward” exhibit and related Archives Week event
  • Expanded collections through acquisitions involving donor relations, preservation assessments, legal documentation, and accessioning, notably the Warren Phillips Collection, former Wall Street Journal CEO

 

LANGUAGES AND SKILLS

 

Intermediate French, basic Italian; Adobe Photoshop, Illustrator, InDesign, ExperienceDesign, Dreamweaver; Sketch, Tableau, Omnigraffle, InVision, Microsoft Office Suite, FileMaker Pro, Millennium, The Museum System (TMS), Archivists Toolkit, ArchiveSpace, Audacity, Atlassian Jira and Confluence Wiki, Omeka, Drupal, Ushahidi, WordPress; Github, HTML5, CSS3, PHP, JavaScript, MySQL, XML; Dublin Core, DACS, EAD